What is an Authorised workshops? 

It is a workshop appointed by the insurance company for accident repairs for your vehicle via an insurance claim. 

How much do I save by choosing authorised workshop plan over any workshop plan?

Authorised workshop plans are generally 20% cheaper than any workshop plans. The reason being Insurers have more control over the repair costs charge, thereby reducing the repair costs.

These cheaper repairs also translate into lower claims. So that on renewal, your insurance premium loading is less after an accident as compared to if you had done the repairs at non-authorised workshops.

When do I choose an any workshop plan?

If you own a unique or luxury car model that requires very specialised expertise for repairs, or if you have a regular mechanic that you would like to repair your car at. 

Will my warranty be void if I do not go back to my dealer workshop for repairs? 

The Competition Commission of Singapore (“CCS”) has made an announcement that they obtained the cooperation of more than 90% of the Authorised distributorship of car brands to remove warranty restrictions requiring cars to be repaired exclusively at the respective dealers’ authorised workshops. 

How are authorised workshop selected by insurers?

As workshops indirectly represent the insurer, the insurer would hold them to the highest standards. 

They are shortlisted based on their workmanship, service, technical expertise, and equipment - to ensure that these workshops can deliver a prompt and reliable service to customers. 

Are there guarantee for parts for repairs done at Authorised workshops?

Repairs done at insurer authorised workshop usually have either lifetime guaranteed, or for 12 months. This guarantee applies to all affected/changed parts related to the accident repair.

Authorised Workshop Versus Any Workshop – Which plan to choose?

While using an authorised workshop is probably the best choice for budget conscious car owners who rarely intend to repair their cars and want to save on car insurance costs, a dealer car workshop will usually be more suitable for luxury car owners with more unique needs.

Table Summary

List of Insurer Authorised Workshops